शिपिंग नीति

                                      Shipping Policy

 

ORDER PROCESSING:  

Please allow Infinity Shields to process your order. Expect an email within 8 hours to let you know your order is on the way! 

Orders are picked up daily, from at 3 pm EST Eastern Standard Time. An email will be sent when your order has been picked up from our facility. 

LOCAL DELIVERY 

During checkout, enter your address and choose the ship option. 

Click the "Continue to shipping" button. Local delivery is available for addresses within the United States of our shop and is free based on weight.  If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

Orders placed before 3 pm EST during store hours M-F will be shipped the same day. Orders placed outside of these hours will be delivered the next working day we are open. 

When your order has been packed and has been accepted by the carrier for delivery, you will receive an email with real-time tracking information. 

FLAT RATE SHIPPING 
Orders are generally shipped within the same working day, by USPS-UPS-DHL or LTL shipping. i.e. Canada Post's delivery standard is 2 -7 days. 

Flat rate shipping fees are calculated directly by DHL on the page for shipping orders outside the USA. 

                              DOMESTIC SHIPPING RATES AND ESTIMATES:  

For calculated shipping rates:  Shipping charges for your order will be calculated and  displayed at checkout. For simple flat rate shipping:  We offer flat rate handling based on weight. 

 

                                           INTERNATIONAL SHIPPING: 

our order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Infinity Shields is not responsible for these charges if they are applied and are your responsibility as the customer.

                                   REFUNDS, RETURNS AND EXCHANGES 

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

If your order arrives damaged in any way, please email us as soon as possible at support@hypergreen.com with your order number and a photo of the item’s condition. We address these daily on a case-by-case basis and we will make sure you are completely satisfied. Thank you!

 If you have any further questions, please don't hesitate to contact our founder directly at jim@hypergreen.com. In REPLY add PROBLEM ORDER! or Question.